Privacy Policy
I understand that your privacy is important to you. This Privacy Policy explains how I collect, use, and safeguard your information when you visit my website, At from Carlo, use my services, or interact with me. Please read this policy carefully to understand my views and practices regarding your personal data and how I will treat it.
1. Information I collect
At from Carlo, only collect the information needed to process your order, keep you updated, or improve the experience on this site. I never sell or misuse your data. When you join the waiting list or place an order, I collect the information you give me directly:
Name
Email address
Shipping address
Payment information (processed securely via Squarespace, Stripe or PayPal)
Your mailing address will only be stored until your order has been fulfilled.
2. How I use collected information
I use your information to:
Fulfil your order and deliver your product
Keep you updated about your order or pre-order
Respond to questions or support requests
Send occasional updates if you’ve signed up for them (you can unsubscribe any time)
3. Protecting your information
Your information is stored securely using trusted platforms like Squarespace and its email service. I do not sell, trade, or rent your personal identification information to others.
4. Your Rights
You have the right to access, correct, or delete your personal data.
Just email me, and I’ll take care of it.
5. Cookies & Tracking
I use cookies to improve your experience on the site — like remembering your preferences or understanding how people use the website.
This includes services like Google Analytics. These cookies don’t collect personal data unless you choose to provide it.
You can turn cookies off in your browser if you prefer.
6. Changes to this privacy policy
At from Carlo has the discretion to update this privacy policy at any time. When I do, I will revise the updated date at the bottom of this page. I encourage Users to frequently check this page for any changes to stay informed about how I am helping to protect the personal information I collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
7. Your acceptance of these terms
By using this site, you signify your acceptance of this policy. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
8. Contacting me and complaints
If you have any questions about this Privacy Policy, the data I hold, or you would like to exercise one of your data protection rights, please contact me at:
At from Carlo
90 Acanthus Drive SE1 5HJ London UK
carlo@fromcarlo.com
+4407392831989
Should you wish to report a complaint or feel At from Carlo has not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can find further information and contact details at https://ico.org.uk.
9. Updated
07 July 2025